TERMS AND CONDITIONS

1. ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS

The access to, use of and purchase of products in the virtual store of MD Solucions: https://www.repuestosfitness.com , presuppose the reading, knowledge and acceptance of these general conditions. Thus, the realization of a purchase order (order) implies the full acceptance and without reserves of all and each one of the present general conditions, as indicated in the box “I ACCEPT THE GENERAL terms and CONDITIONS” of the purchase order.

2. PRICES

The sale prices listed on the website are indicated in euros and do not include the corresponding VAT.

Prices do not include the expenses derived from the shipment of the purchase. These costs are borne by the buyer. The buyer will be informed of shipping costs before the final stage of the purchase process.

MD Solucions reserves the right to modify the prices at any time.

In the event that by mistake the buyer purchase a product with an error in the price, MD Solucions reserves the right to cancel the purchase and refund the buyer's account the amount it had previously paid.

3. ORDERS AND PREPARATION TIME

Orders will be shipped according to available stock. In the event that any of the items not available from stock we will inform the buyer as soon as possible, indicating the expected delivery time.

In the event that the buyer does not continue to interested in acquiring these items, you may request the refund of the amount thereof and will be paid the amount in a maximum period of 7 days, with the exception of personalized items or custom, in which case it will not proceed to the refund of the amount paid.

4. FOLLOW-UP OF ORDERS

Orders generated through the virtual store https://www.repuestosfitness.com

During the purchase process the buyer must fill in correctly all the requested details (tax, contact, billing, delivery, etc.).

To facilitate the buyer with the tracking of your order you will receive at least three e-mails:

  • Order confirmation:

This e-mail stating that your order has been received by the MD Solucions.

If the buyer detects any errors must be communicated as soon as possible, specifying the order number pedidos@repuestosfitness.com

  • Order preparation:

This e-mail indicates that it has been finalized the payment of the purchase and the order is in process of preparation. It will indicate an approximate date of completion of the preparation of the order.

  •  Confirmation of shipment:

In this email informs you that your order has left our warehouse and the approximate date that we will be delivered.

 

5. DELIVERY TIMES

SPAIN AND PORTUGAL

  • Peninsula and Portugal:

The usual delivery time for generic products is 24/48h from receipt of payment. In the case of custom products, or to measure the delivery time will indicate to the buyer at the time of making the order.

  • Palma de Mallorca:

The usual delivery time for generic products is 48/72 hours from the confirmation of payment. In the case of custom products, or to measure the delivery time will indicate to the buyer at the time of making the order.

  • Canary islands, Ceuta and Melilla:

Depending on the customer.

  • Other destinations:

Consult.

EUROPE 1

  • Austria, Belgium, Czech Republic, Denmark, France (except Corsican), Germany, Great Britain, Italy, Luxembourg, Netherlands, Poland:

The usual delivery time for generic products is 3 to 4 days from confirmation of payment. In the case of custom products, or to measure the delivery time will indicate to the buyer at the time of making the order.

  • Other destinations:

Consult.

EUROPE 2

  • Slovakia, Slovenia, Switzerland:

The usual delivery time for generic products is 4 days from confirmation of payment. In the case of custom products, or to measure the delivery time will indicate to the buyer at the time of making the order.

  • Other destinations:

Consult.

EUROPE 3

  • Bulgaria, Croatia, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Malta, Romania, Sweden:

The usual delivery time for generic products is 4 to 7 days from confirmation of payment. In the case of custom products, or to measure the delivery time will indicate to the buyer at the time of making the order.

  • Other destinations:

Consult.

 

6. SHIPPING COSTS

SPAIN AND PORTUGAL

  • Peninsula and Portugal:

The shipping costs for the whole peninsula will be of 6,90 € for orders below 150 € (VAT not included).

In the orders over 150 € (not including VAT) the shipping costs will be in charge of spare Parts Fitness.

  • Palma de Mallorca:

The shipping costs for the whole of the island of Palma de Mallorca will be of 14,90 € for orders less than 250 € (VAT not included).

Orders over 250 € (VAT not included) shipping costs will be in charge of spare Parts Fitness.

  • Canary islands, Ceuta and Melilla:

The management and the delivery costs are charged to the customer in its entirety. The client must pick up your order at our facilities.

  • Other destinations:

Consult.

EUROPE 1

  • Austria, Belgium, Czech Republic, Denmark, France (except Corsican), Germany, Great Britain, Italy, Luxembourg, Netherlands, Poland:

The shipping costs for all of these countries will be 14€ for orders below 300€ (VAT not included).

For orders over 300€ (VAT not included) shipping costs will be in charge of spare Parts Fitness.

  • Other destinations:

Consult.

EUROPE 2

  • Slovakia, Slovenia, Switzerland:

The shipping costs for all of these countries will be 16€ for orders less than 350€ (VAT not included).

For orders superior to 350€ (not including VAT) the shipping costs will be in charge of spare Parts Fitness.

  • Other destinations:

Consult.

EUROPE 3

  • Bulgaria, Croatia, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Malta, Romania, Sweden:

The shipping costs for all of these countries will be of 20€ for orders less than 400€ (VAT not included).

For orders over 400€ (VAT not included) shipping costs will be in charge of spare Parts Fitness.

  • Other destinations:

Consult.

 

7. FORMS OF PAYMENT:

MD Solucions offers the following forms of payment:

  • Transfer:

This method of payment consists in a bank transfer or deposit in cash of the full amount of the order in favour of the bank account owned by MD Solucions, which will be indicated at the time of confirmation of payment of your order. In addition, the buyer shall make express mention of the order number linked to the payment.

Orders that are not paid in the account of MD Solucions after 7 days after the confirmation of the order will be cancelled automatically at the end of such term. It is important to remember that some banks may take 1-2 business days to make the transfer effective, and the revenue account can take a minimum of 24 hours to be reflected in our system.

  • Card:

You can pay securely with major credit cards: Visa, Visa Electron, Mastercard, 4B.

The bank that issues the card must be in Spanish territory.

  • Paypal:

The customer may pay for your order through Paypal.

  

8. RESPONSIBILITIES OF THE DELIVERY

MD Solucions be released from performance of its delivery obligations provided and disclaims all liability in this respect on the following assumptions:

  • A total default or partial on the part of the buyer.
  • Omission or inaccuracy of the information, in accordance with clause 4 above, the buyer must fill in the entire purchasing process.

  

9. RETURNS

On receipt of the order, it is very important that both the packaging as the goods reach their destination in good condition. If you observe any incidence, you must give to the company that has carried out the transport, claiming damages in the product and notify MD Solucions in a period of 24 hours from receipt of the order. MD Solucions not be held responsible for such damages if you have not satisfied the above requirements.

Return types:

  • By estoppel:

The products may be returned within 7 days from the date of receipt of the order, in accordance with the applicable legislation.

Shall not apply the right of withdrawal of the goods made to measure or personalised according to customer specifications (bands, tapestries, straps, cables, custom, etc..), in which case it will be refunded the amount paid.

The costs of returning the product shall be borne by the buyer.

  • Error:

In the event you receive the wrong product, the buyer has 48 hours from receipt of order to notify the incident to MD Solucions. In this case, the costs of return shipping of the wrong product and the new delivery of the correct will be at the expense of MD Solucions, without cost to the purchaser.

  • Defective product:

In the event you receive a defective product, the buyer has 48 hours from receipt of order to notify the incident to MD Solucions. In this case, the costs of return shipment of the defective product and the new delivery of the correct will be at the expense of MD Solucions, without cost to the purchaser.

 

10. RETURN PROCEDURE

You can return any product in the specified period from the receipt of the order by contacting us, always and when the products are in perfect condition and in their original packaging.

On receipt of the order, it is very important that both the packaging as the goods reach their destination in good condition. If you observe any incidence, you must give to the company that has carried out the transport, claiming damages in the product and notify MD Solucions within 24 hours from receipt of the order. MD Solucions not be held responsible for such damages if you have not satisfied the above requirements.

The customer shall notify its intention to make a return through the customer service +34 93 796 21 54 or by sending an e-mail to pedidos@repuestosfitness.com

We will not accept any return that has not been communicated to and accepted by MD Solucions.

MD Solucions will tell you how to proceed in each case, providing an authorization number as well as a form to proceed to the return of the products. No return will be accepted without the authorization number.

The article must be returned in its original packaging. MD Solucions not refund or make any forwarding of goods until it has verified the receipt and status of packaging and accessories item being return or exchange in our stores.

In the case of defective products will be necessary to attach a picture of the state of the same with the return form.

Once you have verified the product will be communicated through e-mail the acceptance of return as well as the replacement of the product or the amount of the credit as appropriate.

MD Solucions shall agree with the client the form and the day of collection of the material to return.

For the appropriate subscription you will proceed to make a transfer to the account number indicated by the client. If the order has been paid for with a credit card, the refund will be issued directly to your card. Refunds will made within 7 days of the acceptance of the returns by MD Solucions. However, in the case of credit card, the date of crediting the account in which the purchase was made dependent on the bank of the customer.

MD Solucions not be liable for the costs and expenses incurred to the customer for those product returns that occur without following the established procedure.

11. WARRANTY OF CONFORMITY

All products sold by MD Solucions are subject to the guarantees which by law are of application.

The seller is liable for faults of conformity which becomes apparent within a period of 2 years from delivery. The buyer must inform the seller of lack of conformity within two months after he has knowledge of it.

The warranty excludes products that once delivered to the customer have received, any failure by external events, accidents, etc, or if they are damaged or by a misuse or by improper use.

MD Solucions makes no warranty about products or services that have been sold by third parties.

12. CUSTOMER SERVICE

MD Solucions is at disposal for any query, problem, or claim that the client may require.

Contact details:

MD Solucions - Mossèn Fornells, a 20 – 08301 MATARÓ (BARCELONA)

Phone: +34 604 182 662

e-mail: info@repuestosfitness.com pedidos@repuestosfitness.com

13. THE INTELLECTUAL PROPERTY

Repuestosfitness.com has been created and designed by MD Solucions. The code of these pages, the images and all the elements contained in them are the property of MD Solucions and the companies that have licensed the use of its products or services.

In any case, it is authorized the user to alter or modify their content. Any transmission, distribution, reproduction or storage, total or partial, has to imply the express and prior consent of MD Solucions.

MD Solucions is committed to respecting the confidentiality of the data obtained, as well as the right to privacy of the users. With the aim of providing a better service, MD Solucions can request information to the users. If they decide to voluntarily provide information relating to any of your personal data, MD Solucions reserves the right to use the information received in accordance with the uses and legal obligations of protection of privacy. NEVER and under no circumstances should the data obtained be transferred or sold to third parties.

14. PRIVACY POLICY, DATA PROTECTION AND COOKIES

1. Who is responsible for the processing of their personal data?

The responsible of treatment of personal data is to MD SOLUCIONS (Miquel Domingo Esteban) NIF 38872003W and fiscal address in c/Mossèn Ramon Fornells, 20-3 08301 MATARÓ (Barcelona). You can contact us via phone +34 93 796 21 54 or by e-mail at the address info@repuestosfitness.com


2. With what purposes we treat your personal data?
 

During the order process or opening a new account will proceed to the collection of personal data. These data will be incorporated to a file under the responsibility of MD SOLUCIONS, with the objective of managing the processing and execution of your order. You have previously given your express consent will we use your data to send you information of our organization and the industry, the organization of activities, campaigns or events and the sending of informative and commercial.

You can unsubscribe from them at any time, by sending a message to the address info@repuestosfitness.com or by clicking on the link provided in the footer of the communication business.

 

3. How long we will retain your personal data?
 
In any case, MD SOLUCIONS will retain your personal data while they are necessary for the contractual provision of the business relationship, unless you request its deletion. In addition, it will retain during the period of time necessary to comply with the legal obligations that in each case correspond, according to the typology of the data.

 

4. What is the legitimation for the treatment of your personal data?
 
The legal basis for the processing of data is the mutual interest and the consent of the user.

 

5. To which recipients will be communicated your personal data?
 
The data may only be communicated to organizations of the same group or linked to MD SOLUCIONS in the field of the management of your products and/or services for the same purposes mentioned above, as well as to those competent Public Authorities, when required by the regulations in force. The employees of MD SOLUCIONS who have access rights authorized in accordance with the structure of homeland security, MD SOLUCIONS can access your data with the aims described in this data Protection Policy. All employees of MD SOLUCIONS have been trained and informed of their responsibilities to respect and sign the confidentiality agreement. Also, they can access their data, third-party organizations that their intervention is required and/or necessary for the proper management of the provision of the service. MD SOLUCIONS has established contracts or contractual agreements and security measures with third parties, to ensure the appropriate level of security and protection of personal data.

 

6. What are your rights regarding your personal data?
 
You can request access, rectification, deletion, limitation of treatment, portability, and opposition to the processing of your data at any time. You may revoke the consent to send commercial communications and exercise the rights referred to above, by sending an e-mail to info@repuestosfitness.com accompanied by the documentary evidence of your identity. With the exception of that with us by using the unsubscribe option you will find in the electronic submissions.
 
If you do not get a satisfactory response and you wish to lodge a complaint or to obtain further information regarding any of these rights, you can go to the Spanish Agency of Data Protection (www.agpd.es).

 

7. What is the ratio of the stored personal information?

The data is saved to basic identification and relationship, needed to create bills, such as for example name, shipping address, NIF/CIF number, bank account number, if the customer wishes to debit.

8. What is the Policy on data storage, availability, backup and location?

No information is deleted, unless that is requested to be suppression on the part of the user, and that this suppression is appropriate (see point 3). Is always available, although it may be locked to submissions informational marketing / commercial, if you exercised the rights of suppression, limitation, treatment or opposition on the part of the user.

Performing backups of the servers that contain personal data, properly controlled and guarded.

9. What is the Policy response to security incidents and impact analysis?

MD SOLUCIONS has adopted measures of technical protection and organizational appropriate and these measures have been applied to the personal data affected by the potential violation of the security of personal data. There is No access to data of customers / users to people who are not authorized to access them.

MD SOLUCIONS has performed and maintains an updated risk Analysis of the vulnerability of personal data and its impact on the security of the privacy of customers / users.

10. What is the Policy of deleting information with low service?

MD SOLUCIONS disables the accounts of the customers/users who decide to unsubscribe and who have exercised their right to removal. In this case, the personal data will be blocked and maintained for the time required by regulations, solely for account of the legal obligations that justify the past relationship between the parties.

11. Who is our head of Security in terms of data Protection?

MD SOLUCIONS do not have legally-binding of designating a DPO (data Protection officer), according to the legislation in force.

Regardless of this, MD SOLUCIONS has designated a person Responsible for Security of the data, in order to ensure the proper functioning of this Privacy Policy and ensure that it is preserving their requirements in relation to the personal data of users internal and external to the organization.

In the event that MD SOLUCIONS identify a security breach of personal data, users will be notified as soon as possible in relation to the same and, in case that was a major risk, would be reported to the competent authority.

 

COOKIE POLICY

 

A cookie is a file sent to a browser by a web server that is stored on the User's computer to record their activity during their navigation on a web site. Thanks to the cookies remember users ' preferences to enhance your experience when you visit a new website, as well as the selected language, access data or personalization of the page. Also, through the use of cookies can record information about how a user uses a website.

For what uses Cookies MD SOLUCIONS?

Access to repuestosfitness.com involves the installation of cookies own and third parties on the User's computer.

The types of cookie used by MD SOLUCIONS in repuestosfitness.com are the following:

First party Cookies: These are cookies installed and managed by MD SOLUCIONS.

Technical Cookies: Are those that allow the user to navigate through a web page, platform or application and use different options or services it exist as, for example, identify the session, access parts of restricted access, and use security elements during navigation, shopping cart to track the items the user has selected.

Security Cookies: these Are cookies whose purpose is to detect failed attempts and repeated connection to the web site, or other similar mechanisms to protect against abuse.

Authentication Cookies: these Are cookies that identify the user from the moment that initiates the session. Therefore, your computer will store a cookie with information about the accesses made to the areas that require prior identification and authentication of the user, to verify that you are logged in as a user correctly.

Personalised Cookies: These cookies allow the user to specify or customize some features of the general options of the website, as may be the language.

Third party Cookies: This cookies are installed and managed by third-party entities who provide a service to MD SOLUCIONS.

Cookies add Social Networks: These cookies allow us to collect information linked to the user's interaction with the Social Networks that is user.

Analytical Cookies: analytical cookies collect information on the views received, the information viewed, products most viewed, in short, the use that is made of repuestosfitness.com to evaluate and analyze all data relating to the use of repuestosfitness.com for statistical purposes and improving the functionality of the website. The analytics of the web is the measurement, collection, analysis and reporting of Internet data with the purpose of understanding and optimizing the use of the web site.

These cookies installed and managed by GOOGLE INC to provide statistical information on the use of the web site to MD SOLUCIONS. For more information please refer to http://www.google.com/analytics/terms/es.html

Third-party cookies require your consent. Therefore, in accordance with the information provided shall indicate whether it consents or not to the installation of the same at the start of your navigation repuestosfitness.com, by clicking on the corresponding button that appears in the top banner of the page. However, in the event that no action is taken and continue the navigation in the site, means that you consent to this use of cookies.

MD SOLUCIONS is not responsible for the content and veracity of the privacy policies of the third parties which are referred to by this Policy of Cookies.

How to disable or delete Cookies?

Users can at any time choose which cookies they want to work in repuestosfitness.com using the settings of your favorite browser

All modern browsers allow you to change the setting of Cookies. These settings are normally found under the ‘options’ or ‘Preferences’ menu of your browser. You can also set your browser or email manager, as well as install a free add-in to avoid downloading Web Bugs when opening an email.

They are the steps to follow in order to access the configuration of cookies, and, and, if necessary, of private browsing in the main browsers:

Internet Explorer:
Tools -> Internet Options -> Privacy -> Settings.
For more information, you can consult the Microsoft support or the browser Help.

Firefox:
Tools -> Options -> Privacy -> History -> Custom Settings.
For more information, you can refer to the support of Mozilla or the browser Help.

Chrome:
Settings -> Show advanced settings -> Privacy -> content Settings.
For more information, you can consult the support of Google or the browser Help.

Safari:
Preferences -> Security. For more information, you can consult the Apple support or the browser Help.

The fact that they block or prevent the installation of cookies of a site, can lead to install on your computer a cookie rejection to operate your choice of deactivation.

The Website makes use of Google Analytics, an analytics service of Google, Inc. (“Google”). Google Analytics uses cookies, text files placed on your computer, with the aim of carry out an analytical Web about how users of the Web. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the internet in the united States. Google will not associate your IP address with any other data held by Google. You may refuse treatment of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do this you may not be able to use the full functionality of this website.
For more information about Google Analytics click here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
In addition, you can prevent the registration of the data provided by the cookie to Google regarding the use of the website (including your IP address), as well as the processing of these data by Google by downloading and installing in your computer, the browser plug-in available through the following
link: https://tools.google.com/dlpage/gaoptout?hl=es

For allow, block or delete them, cookies placed on your computer by configuring the browser options, you can do so by using the following links:

Chrome

Internet Explorer

Firefox

Safari

 

15. OBLIGATIONS OF THE USER

The user is responsible for using the store, purchase products and use each of the services in a diligent way, in accordance with the law and the provisions of these General terms and Conditions. It should also refrain from using them in any way that may impede, damage or deteriorate the normal operation and enjoyment of the shop by users or that could cause damage to the property and rights of MD Solucions, its suppliers, users or in general of any third party.

16. PASSWORDS

MD Solucions will facilitate the use of personal passwords to the user who registers as such on the website. These passwords will serve to access to the services provided through the Web Site. The user will maintain under his sole responsibility passwords in strict and absolute confidentiality, assuming, therefore, any damages or consequences of any kind that may arise from the breach or disclosure of the secret. The access password may be modified at any time by the User.

17. APPLICABLE LAW

To resolve any matter arising over the interpretation, application and compliance of the same MD Solucions is subject to the applicable legislation on consumers and users.